Privacy Policy

Food Oasis SMS Privacy Policy & Terms of Service

1. Program Description

Food Oasis ("we," "us," or "our") uses SMS messaging to communicate with our customers, wholesale partners, and community members regarding inventory, orders, deliveries, account setup, and customer service inquiries.

2. Consent and Opt-In

By providing your phone number on our website, through our intake forms, or by texting our business number directly, you consent to receive text messages from Food Oasis. Standard message and data rates may apply. Message frequency varies based on your account activity and inquiries.

3. Opt-Out and Help Instructions

You can cancel our SMS service at any time. Simply reply "STOP" to any text message from us. Upon sending "STOP," we will send one final confirmation message and immediately cease sending SMS messages to your number. If you need assistance, reply "HELP" to our number or contact us at [Insert Your Email Address].

4. Data Collection and Privacy

When you opt-in to receive text messages, we collect your mobile phone number and the contents of your messages to facilitate your orders and inquiries. We take your privacy seriously and secure your data.

5. No Third-Party Sharing (The Consent Clause)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will strictly remain internal and will not be shared with or sold to any third parties whatsoever.

Food Oasis SMS Terms & Conditions

1. Program Description: Food Oasis utilizes SMS messaging to provide customers and partners with updates regarding inventory, orders, deliveries, and account support.

2. Message Frequency: Message frequency varies based on your inbound inquiries and account activity.

3. Pricing: Standard Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out (Cancellation): You may opt out of receiving SMS messages from us at any time. Simply reply "STOP" to any message. Upon receiving your "STOP" request, we will send one final confirmation message and immediately cease all further SMS communications to your number.

5. Customer Support: If you experience issues with our messaging program or need assistance, reply "HELP" to our number or contact us at [Insert Your Email].

6. Carrier Liability Disclaimer: Mobile carriers (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages.